Information Request Monitoring Database:
A Manual for Information Practitioners
On this page:
- Audience and purpose
- Using the request monitoring database
- Reviews and appeals (Records Management Section only)
- Frequently asked questions
- Further assistance
If you have any comments about this guidance document, we would very much
appreciate hearing them. Please contact us with your feedback.
1. Audience and purpose
- These pages provide instructions for information practitioners on how to use
the University’s information request monitoring database for logging requests
for information. These procedures should be used
in conjunction with the request handling procedures:
2. Using the request monitoring database
- Accessing the request monitoring database
- Getting around the database
-
Searching the database
-
Adding, editing
and responding to a request in the database
-
Reporting from the freedom of information database
3. Reviews and appeals (Records Management Section only)
- Recording reviews in the database
- Responding to an appeal to the Office of the Scottish Information
Commissioner
- Responding to a complaint to the Information Commissioner's Office
4. Frequently asked questions
-
What does the colour coding mean on the "List of
requests" screen?
-
What does the the history tab do and where can I find it?
5. Further assistance
Contact the Records Management Section for help using the FOI database, or if
you encounter any problems.
Author: Sara Wasson
Updated by Kirsten Donaldson Wheal
Version 10, June 2009
The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336
